Potential explosions no longer a concern

By Michelle Laramie

A Samsung Note user is not concerned after the recent recall and is still looking to upgrade to the Note 7.

Approximately 22,000 Galaxy Note 7 phones were recalled due to the risk of exploding batteries, according to Health Canada.

Lynda McCrae is a loyal Samsung Note user.

“I love the Note phones. The size and convenience they offer is great,” said McCrae.

She has owned the Samsung Galaxy Note 3, Note 4 and currently the Note 5.  She has never had any problems with any of these phones.

“My battery life is fantastic. I have never had any overheating problems at all,” said McCrae.

Samsung Electronics Canada has implemented an exchange program for the affected Samsung users in response to reports of exploding batteries in the Note 7s.

“Samsung holds safety and consumer satisfaction as a top priority,” said Paul Brannen, Executive Vice President of Mobile Solutions for Samsung Electronics Canada.

According to Samsung.com, there have only been a small number of reported incidents around the world but they have identified the batteries involved and stopped sales of those phones.

“While there have been no confirmed incidents in Canada, Samsung is taking a proactive approach,” said Brannen.

The website promises that any customers who have a Note 7 can receive a new one.

McCrae said she will be upgrading her Samsung Note 5 as soon as the Note 7 is available again.

“I have always been satisfied with Samsung products. I am pretty sure they have already fixed the battery issue,” she said.

According to one user, the exploding battery problem is not a concern.  If you own a Samsung Galaxy Note 7 be sure to check Samsung.com for more information.