Controversy sparks over Tim Hortons’ new lids

 

 

Many people are divided over the quality of the new Tim Hortons’ lids released last summer. 

   After years of complaints about the old lids with the peel design, Tim Hortons changed to a “pucker and peel” hybrid lid to prevent drips and spills and allow for easier drinking. The maple leaf shape pressed into the lid is to prevent the drinker’s nose from squishing into it, according to a Tim Hortons media release. 

   Tim Hortons’ executives have said the old lid design was used for over 20 years. 

   Tim Hortons’ president, Alex Macedo, in a press release when the lids were released, said they took more than two years to develop it, conducting research studies and working with thousands of guests to help design the new lid. 

   Olivia Villa, an employee at a local Tim Hortons, said she likes the news lids and thinks they work well to prevent spilling. 

   “I really like the new lids. I’ve always been a dome lid person, but I feel like they don’t spill nearly as much especially when I have to take back roads to school,” said Villa. “I have gotten quite a few complaints from customers, but I think they’re great.” 

   However, Avarie Bouchard, a regular customer at a local Tim Hortons, said the new lids have more issues than the old ones. 

   “The new lids are worse. When my hands are full and I’m trying to hold on to my Tim’s, I can’t hold it in my mouth anymore,” said Bouchard. “They still spill and are just as difficult to drink out of.”  

   The new lids have also caught the attention of singer Justin Bieber, who said in a post on Instagram the old lids may have leaked but were easier to drink out of. Bieber was unavailable for comment. 

   Tim Hortons has not commented on the future of their lids.